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How To Install Smart Card Driver In Windows 10

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Pace ii:  INSTALLING / UPDATING THE CAC READER DRIVER

Plug in your CAC reader NOW
Annotation:  Delight cheque and make sure your CAC reader installed BEFORE y'all endeavor to follow the driver installation instructions below.  Nearly of the fourth dimension, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver manually.

To Verify whether your driver did or did non install, follow these instructions:

Plug your CAC reader into your estimator before proceeding

Windows 10:   Right click the Windows logo (lower left corner of your screen). Click System, select Device Director link (upper left corner of the screen), scroll downwardly to Smart menu readers, select the little triangle next to it to open up it upward.  If your smart card reader is listed, go to the next step of installing the DoD certificates.

Windows 8.ane:   Correct click Computer, select Properties, Device Manager link (upper left corner of the screen), whorl down to Smart card readers, select the little triangle next to it to open information technology up.  If your smart card reader is listed, go to the next footstep of installing the DoD certificates.  NOTE:  If you lot don't see it, you can also click Start, In the Start Search line type in: devmgmt.msc.  (For Windows 8.i users, you'll right click Start).

If it did non install correctly...  Effort this first:  Go to Device Director (Instructions are higher up), curl down to Smart Card readers, correct click the CAC reader that shows up below Smart Carte Readers.  It can besides prove up nether unknown devices. Select Uninstall.  It will give you lot a message.  Once it is uninstalled, unplug the reader from your computer.  Wait a few moments, and so plug it dorsum in.  It "should" outset to install itself.  If that doesn't work, proceed reading for other ideas below.

IF you do not encounter Smart card readers when checking, And so follow along with the steps below.

To install a driver onto your reckoner for a CAC reader, you need to commencement download the correct commuter for the hardware y'all purchased, I have drivers for the most common USB Readers, Keyboard, laptop, & desktop carte du jour readers

Go along TO Stride 3 One time YOU'VE COMPLETED YOUR VERIFICATION OR INSTALLATION

 Unzipping - the driver

Windows 10 or 8.one - Save the nil file to a location of your choosing.  One time you take the zip file downloaded, open the zip file (Windows congenital in zipping program).  Copy the folder inside to a new binder.  Information technology will unzip the contents, (this is the binder y'all will need when you are doing the steps below).  You lot can also use the Excerpt All Files button (on the left nether Folder Tasks, under File, Extract All).  It will then ask where you desire to save the file.  I recommend placing a backslash ( \ ) at the end of the location on the screen.

WinZip- Use the Extract button.   It will ask yous where yous want to save the extracted files to, I recommend your desktop.  Click the desktop icon on the left.  Push the little yellow binder in the upper right corner of this active window.  It will prompt y'all for a proper name for the folder (type in CAC Driver).  Striking OK, then select Extract (lower correct corner of this window).  You should at present see your new binder on your desktop to open up.  Keep this for a later step.

Updating the Driver -  Example is for an SCR-331

Windows 10 & 8.one  - Right Click Computer, Select Properties

Click the Device Manager link (on the left side of your screen)

Select the triangle next to Smart Bill of fare Readers

Right click the SCRx31 USB Reader, select Update Driver software

Browse my computer...  Select Scan, then desktop (or wherever you fabricated the folder)

NOTE:  One person had to select "Search automatically for updated driver software" (This is very rare)

Select the folder (if using the firmware update driver below, stop at the commuter folder, do non 'dig' down to AND or Intel folders) and then OK.  Next

Your commuter will exist installed.

FIRMWARE UPDATE for image of SCR-331 CAC reader SCR-331 Reader

(Requires a physical Windows figurer, Mac using Bootcamp, or TENS / LPS (come across next sentence below).  It volition NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)).

Video Instructions

Verify your firmware version before going through this process...

1. Go to Device Manager, type: device manager in the search box

ii. Select the pointer next to Smart card readers

iii. Right click on SCR33x USB Smart Card reader

4. Select Backdrop

5. Select Details (tab)

6. Select Hardware Ids

seven. The number after &REV_ is your current firmware, if it is 0525 at that place is no demand to update the firmware.

Intel based Macs can update the firmware using TENS / LPS (instructions on elevation of PDF folio 37 (document page 34)) Video instructions

How do I create a bootable CD from an .ISO file on a Mac?

How do I create a bootable USB bulldoze from an .ISO file on a Mac?

The firmware update "should" fix the following issues:

A. Card reader is not recognized

B. Shows up as "STCII Smart Card Reader"

C. Shows upward every bit "USB Smart Card Reader" (non necessarily a problem)

D. Does not read your "Gemalto TOP DL GX4 144", "Oberthur ID One 128 v5.5 Dual" CAC.

E. Does not read your CAC when using your Mac

NO TE:   Nosotros are hearing Mac users having problems with the SCR-331 reader. A recommendation is to get a Mac compatible reader.

Installation Instructions:

1. Download update file
2. Unzip the downloaded file (by Correct-clicking and selecting Extract All)
3. Update the commuter present in the "driver" binder (by following guidance above)
4. Once the driver is updated, Run FWUPDATE.EXE (lightning bolt) in the "app" folder to update the firmware.  Select the default choices.
5. Close all programs, restart your computer

NOTE:  If you computer fails to recognize the CAC reader driver, you may need to endeavor a different estimator to exercise the update.

Alternate CCID Firmware update download for SCR-331

At present your SCR-331 reader can be used with Windows 10 & viii.i, or Mac.

FIRMWARE UPDATE for image of SCR-3310 CAC reader SCR-3310 reader

( V1 Simply (doesn't have V2 later on SCR-3310 on the label) )

(Requires a concrete Windows estimator, Mac using Bootcamp, or TENS / LPS (see next sentence below).  It will NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)). 

Intel based Macs tin update the firmware using TENS / LPS (instructions on PDF page 37 (document page 34)) Video instructions

Annotation: DO Non use this update on a V2 reader.  In that location is no firmware update for a V2 reader considering it is already updated.

Click on FWUpdate.exe, this will update your firmware to version 5.26

Cheque SERVICES to brand sure Smart Card is running

(This Video shows a very basic version on how to start the service (commencement at 44 seconds))

If your CAC reader is nevertheless not seen by ActivClient, make certain that the Smart Menu service is running.

Here's how:  Go to: Offset, Search programs and files (in Windows x & viii.1),  type: Services.msc   Curl downwardly to Smart card, double click it and set it to automated and click First

If you are unable to start the service; Information technology doesn't show up; ActivClient still says no reader fastened; or it acknowledges you have a CAC in the reader (but you can't admission it) follow these registry edits below.

Windows 10 & viii.1

Automated method (double click the .reg file inside the .nil folder)

Manual method for Windows ten & eight.ane, (mirror your registry settings to the PDF links below).

Windows 10 & 8.1 - 64 bit

Windows ten & eight.i - 32 scrap

Someday y'all brand changes to the Registry it is a recommended you lot back information technology up first

If ActivClient still does not see the CAC reader, try these ideas (if they don't work, your just other option is reloading Windows onto your computer).

If you take questions or suggestions for this site, contact Michael J. Danberry

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